EMoto App — Track your battery, find charging stations & manage payments.

Legal

Cookie Policy

The cookies and similar technologies we use on emotoghana.com, and how to manage your preferences.

Effective: 1 January 2025
EMoto LTD, Accra
Website Only — App Uses No Cookies

Last updated: 1 January 2025. This Cookie Policy applies to the EMoto website only. The EMoto Charge App does not use browser cookies — see Section 4.

01

Overview

This Cookie Policy explains how EMoto LTD ("EMoto", "we", "us", "our") uses cookies and similar technologies on our website (emotoghana.com), and the choices available to you. It should be read alongside our Privacy Policy, which covers how we handle your personal data more broadly.

02

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site function correctly, remember your preferences, and give us aggregate insight into how visitors use our site. Cookies cannot access other files on your device or run programs, and cannot themselves identify you as a person.

03

Cookies We Use

We group cookies on our website into three categories:

  • EssentialRequired for the website to function — for example, remembering that you dismissed the app-download banner, or your cookie consent choice itself. These cannot be disabled, as the site would not work properly without them.
  • AnalyticsHelp us understand how visitors use the site — pages viewed, time on site, and general navigation patterns — so we can improve it. Only set if you choose "Accept All" in our cookie banner.
  • PreferenceRemember settings such as your chosen display language.

04

Mobile App

The EMoto Charge App does not use browser cookies. Instead, it uses secure authentication tokens stored in your device's protected storage to keep you signed in. For a full breakdown of what the App collects and why, see Section 3 of our Privacy Policy.

05

Third-Party Cookies & Analytics

With your consent, our website may load the following third-party services, which can set their own cookies:

Service Purpose Loaded When
Google Analytics (GA4) Aggregate site usage statistics Only after "Accept All" in the cookie banner
Microsoft Clarity Understanding on-page behaviour to improve usability Only after "Accept All" in the cookie banner
Google Translate Powers the language switcher in our navigation When you select a non-English language

If you choose "Essential Only", Google Analytics and Microsoft Clarity are not loaded and no analytics cookies are set.

06

Managing Your Cookie Preferences

When you first visit our website, a cookie banner lets you choose "Accept All" or "Essential Only". Your choice is remembered on your device so you are not asked again on future visits.

You can also control cookies directly through your browser settings — most browsers let you view, delete, or block cookies from specific sites. Blocking essential cookies may affect how parts of our website function.

07

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies and services we use. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

08

Contact Us

Questions about this Cookie Policy? Reach us directly:

8th Floor The Octagon, No. 806 Barnes Road, Accra, Ghana